How Customer Feedback is Driving Innovation of Federated Wireless’s Next Generation Adaptive Network Planning Tools

At Federated Wireless, understanding the bottom-line impact of maximizing CBRS value with enterprise network planning tools is a priority. To gain deeper insights, we recently conducted a survey of operations and engineering professionals. The results shed light on the critical needs and expectations that businesses have as they move forward with shared spectrum deployments.

One of the most prominent findings is that interference remains a top concern for 80% of respondents. Enterprises recognize that managing interference is crucial for maintaining network performance, and making having tools that support sophisticated channel planning is a must-have. Beyond interference, the demand for features like RF coverage analysis and data accuracy further demonstrates the emphasis on ensuring high-quality deployments with minimal downtime.

The survey also revealed strong momentum toward building out CBRS networks, with 85% of respondents planning to do so within the next year. The scale of these deployments varies, with nearly half of respondents intending to deploy around 500 CBSDs. Smaller-scale deployments are also common, with 44% of respondents to deploy fewer than 100 CBSDs. Meanwhile, 13% are gearing up for larger rollouts, planning to deploy between 500 and 1,000 CBSDs within a 12-month timeframe.

When it comes to using a CBRS planning tool, adoption is widespread. Only 17% of respondents indicated that they are unlikely to use a network planner, highlighting the importance of having the right tools in place to optimize design, deployment and ongoing management.

Interestingly, demand for Wi-Fi 6E planners remains undefined, suggesting this area may require further market education and maturation. As the technology and its applications evolve, we expect this to become a greater focus for many businesses.

We’re also proud to report that Federated Wireless’ Net Promoter Score (NPS) stands at 59, putting us in strong company alongside industry leaders such as Microsoft, Salesforce, and Atlassian. This high NPS reflects our commitment to delivering exceptional value and satisfaction to our customers.

As a primary spectrum provider, Federated Wireless is able to directly integrate actual shared spectrum data along with built-in BDC reporting, creating the unique accuracy and simplicity that our customers are looking for. As we further push the boundaries of innovation in network planning, the insights from our recent survey will be instrumental in guiding our development efforts. By integrating our expertise in shared spectrum with detailed RF environment visibility and applying AI and machine learning technologies, we aim to provide adaptive tools that help customers effectively future-proof their networks while supporting their mission-critical applications with confidence.

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